Studio Policies

At AB Fitness, we’re committed to providing a consistent, high-quality experience for our community. The following studio policies are designed to support fairness, clarity and accountability for all clients.

Late Cancel Policy

We understand that plans change. If you need to cancel a class, please do so at least 12 hours before the scheduled start time to avoid a late cancel penalty.

  • Clients on class packs, unlimited memberships, and frequency-based memberships (4x, 8x, or 12x/month) will all incur a $10 late cancel fee if they cancel within the 12-hour window.

  • You will not lose your class credit. It will remain on your account to be used in the future.

No-Show Policy

If you’re signed up for a class and don’t attend without canceling:

  • Class pack holders will lose the class credit associated with the missed class.

  • Unlimited and frequency-based members will be charged a $20 no-show fee.

  • No-shows are always avoidable with advance cancellation. Please take a moment to cancel your spot if you know you can’t make it.

Waitlist Policy

Many of our classes fill quickly and have waitlists. Here’s how our waitlist works:

  • You’ll be automatically moved into class if a spot opens up to 30 minutes before class start time.

  • After that point, any open spot will be available to book manually via the app.

  • If your plans change and you can no longer attend, please remove yourself from the waitlist — even if you haven’t yet been moved into class. This ensures spots go to those who are actively available and helps prevent unnecessary charges. We do not refund late cancel fees or no show fees if you are moved in off of the waitlist and can no longer attend so please manage your reservation accordingly.

Late Arrival & Early Departure Policy

To protect the experience for all clients, please arrive on time and plan to stay for the full duration of class.

  • If you arrive more than 7 minutes after class begins and someone from the waitlist is present, we will mark you as a no show and give your spot to the person from the waitlist.

  • If you're often running late, we ask that you consider booking a class time that better fits your schedule.

  • If you need to leave class early, please let your instructor know ahead of time and leave your weights and props in place to avoid disrupting others.

Thank You!

We are so grateful to our community for showing up, respecting these policies, and contributing to an environment where everyone can move, grow, and thrive.